Month: October 2019

Featured, Thought Leadership, Research Article, Insights / October 8, 2019

Local agencies in California have the ability to charge a wide range of user and regulatory fees. Common examples of these include: Cities or fire districts have fire prevention programs and charge fees for review of planning entitlement applications for conditions of approval, plan check and inspection of new residential…

Featured, Thought Leadership, Research Article, Insights / October 8, 2019

Accuracy and Public Accountability Should Be Priorities The accuracy of customer bills sent out by municipal water and sewer agencies is reviewed far less than it probably should be. Particularly during implementation of a new rate structure, it is often unclear how the billing software will handle the changes and…