Featured, Thought Leadership, Research Article, Insights / October 8, 2019
Accuracy and Public Accountability Should Be Priorities The accuracy of customer bills sent out by municipal water and sewer agencies is reviewed far less than it probably should be. Particularly during implementation of a new rate structure, it is often unclear how the billing software will handle the changes and…
Case Study, Utility Rate Studies / December 2, 2016
Sussex County is located in the southern part of Delaware with a population of approximately 200,000. The County manages, operates and maintains 28 separate Sewer Districts, all with various service charges, assessments and connection fees. When we met with County stakeholders, this complex web of fees and charges was no…
Case Study, Utility Rate Studies / December 2, 2016
The picturesque town of Sausalito on San Francisco Bay has a diverse community of long-time residents, newcomers, and a wide range of local and tourist-serving businesses. The City has also had sewer and storm drain challenges for a number of years. The most pressing problems involved evaluating a more defensible…
Case Study, Utility Rate Studies / December 2, 2016
Water, Sewer, Solid Waste Rate Study and Development Impact Fee Study – City of Redding, CA The City of Redding has a population of over 90,000 people and hundreds of businesses. Their basic services of water, sewer and trash were perhaps taken a bit for granted. For a number of…